Privacy Policy

Last Updated: July 10, 2026

Welcome to Kamila Chemical Industries ("we," "our," or "us"). We value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [kamilachemicalindustries.shop] (the "Site") or purchase our products.

By accessing our Site or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data"). This includes:

• Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.
• Transaction Data: Details about payments made by you and details of products you have purchased from us. (Note: We do not store financial credentials like credit card numbers; these are processed securely by our third-party payment gateways).
• Technical & Usage Data: IP address, browser type, time zone settings, operating system, and how you interact with our website.

2. How We Use Your Information

We process your Personal Data legally and transparently for the following purposes:

• Order Fulfillment: To process, pack, dispatch, and deliver your orders, and to handle payment processing.
• Customer Support: To respond to your inquiries, send tracking updates via SMS/email, and resolve issues.
• Safety & Security: To detect, prevent, and mitigate fraudulent or illegal activities on our website.
• Legal Compliance: To comply with applicable laws, tax regulations, and government mandates within India.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share your data with trusted service providers necessary to run our business:

• Logistics & Courier Partners: To fulfill last-mile delivery of your physical orders.
• Payment Gateways: To process secure financial transactions.
• Legal Authorities: When required by law, court order, or government authority to protect our rights or the safety of others.

4. Data Security

We implement robust technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you have the right to:

• Request access to the Personal Data we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the deletion of your data, subject to legal or contractual retention obligations (such as tax laws).

7. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly as a result. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us & Grievance Officer

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact our designated Grievance Officer at:

• Company Name: Kamila Chemical Industries
• Email: sales@kamilachemicalindustries.com
• Address: Kamila Chemical Industries, Old Gate ,Bettampady, Sullia Taluk, Dakshina Kannada, Karnataka - 574239
• Phone: 9148749230